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Forge Yourself

Support

Forge Yourself, iOS app · IE DIGITAL

Contact us: contact@iedigital.fr
We reply within 3 business days. If something went wrong, tell us what you were doing, what happened, your iPhone model and its iOS version (Settings › General › About). A screenshot helps a lot.

Frequently asked questions

Do I need to create an account?

No. Forge works without an account and without a server: your programme, your sessions and your entries are stored on your iPhone.

How do I back up my data, or move it to a new iPhone?

Profile › Data › Back up this profile creates a file that you can keep wherever you like (Files, iCloud Drive, email). On the new iPhone, on the “Who’s training?” screen, tap Restore a backup and choose that file: Forge shows you what it contains before importing. Importing adds a profile; it never overwrites an existing one.

How do I manage or cancel my subscription?

In Profile › You › Subscription, or in your iPhone settings: Settings › your name › Subscriptions › Forge. Cancellation takes effect at the end of the current period; you keep access until then, and your history remains viewable afterwards.

I changed iPhones and can’t find my purchase

Open the subscription screen and tap Restore purchases, using the same Apple Account as for the purchase. The subscription and the lifetime purchase are linked to your Apple Account, not to the iPhone.

How do I request a refund?

Payments go through Apple, and only Apple can issue refunds: reportaproblem.apple.com, then “Request a refund”. We neither see nor handle your payments.

What is the Health app used for, and how do I turn off access?

If you turn it on in Profile › Data › Health, Forge reads your weight, height and steps so you don’t have to enter them twice. On the iPhone, Forge writes nothing to Health. If you agree, Apple Watch saves the sessions started on the watch to Health: duration, active energy and heart rate. This data stays on your devices. To remove access: Settings › Health › Data Access & Devices › Forge.

How do I delete my data?

Profile › Data › Delete this profile erases the profile and its entire history. Deleting the app erases all of its data from the iPhone.

The timer doesn’t ring or vibrate
  • Check sound and vibration in Profile › Programme › During the session.
  • The end-of-rest sound follows the iPhone’s silent switch: in silent mode, only vibration remains.
  • To be alerted while your phone is locked, allow notifications: Settings › Notifications › Forge.
Does Forge replace medical advice?

No. The programmes and nutrition guidelines are training guidelines, not medical advice. If you have pain, an injury, an illness, are pregnant or have an eating disorder, ask a healthcare professional for advice before training.

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